Neonatal ward Solna

In the intensive care rooms, there are babies from all over Stockholm and the rest of the country who are in need of intensive care.

When the baby no longer requires intensive care, it can be moved to a room where the whole family can stay together. The period that your baby needs care can vary, but can often be long. As parents, it is important that you look after your own health so that you have the enerfy to cope. Keep in mind that it is important to eat a balanced diet and to rest. Also, try to get out of the hospital every day and get some fresh air.

Practical information


The ward is locked 24 hours a day and the entrance to the building (Eugeniavägen 23) is locked between 22.00 pm and 05.00 am. In order to move around the ward freely, you will need a pass card. You can borrow a pass card by paying a deposit of SEK 100 per card. Ask the staff and they will be able to assist you.


Outerwear must be kept in your overnight accommodation. Wear shoe covers in wet weather and change to indoor shoes when you are on the ward. Visitors must leave outerwear in the lockers outside the ward.

Overnight accommodation

There is overnight accommodation at the ward for the families of babies being cared for there.

The staff will provide you with clean sheets and towels. When changing accommodation, we would be grateful if you would put your bed linen in the laundry basket. Please remember to keep the floor clear of clutter so that the room can be cleaned on a daily basis.


We provide breakfast every morning. In the kitchen, there is a coffee machine that provides beverages free of charge. There are also microwaves where you can heat your own food. Coffee, tea and hot chocolate are always available.

Mobile phones/Photography/WiFi

Preterm and newly born babies are more sensitive to noise because they are still developing. Which is why keeping a low sound level is important in the neonatal ward. 

If you want to talk on your phone, please do so away from the baby's bed. When you are with your baby, please put your mobile phone in silent mode, preferably in flight mode, so that you do not disturb the other babies.

If you have a family room, you may use your mobile phone in the room. You are allowed to photograph your own baby. However, in general, photography is not permitted at the ward.

Guest WiFi is available.

he ward. Guest WiFi is available.


Karolinska University Hospital in Solna has a no smoking policy. Smoking is only permitted in designated areas outside the hospital.

Parent survey

We strive to provide you with the best possible care and continuously want to improve. Which is why your feedback, as parents, is so important to us.

We therefore ask you to fill in a questionnaire at the end of your stay and share your experience. We appreciate constructive feedback. It gives us a chance to improve the care we provide and make the experience feel even better and safer for everyone.

Hand hygiene

New born babies who are sick are very susceptible to infection, so strict hand hygiene is particularly important.

What to do before entering your baby's room:

  1. Remove your rings, watch and bracelets
  2. Wash your hands and forearms with soap and water. Dry them properly with paper towels so that your skin is completely dry,
  3. Take a generous amount of hand disinfectant and rub it into your hands, fingers and forearms. Leave it to dry.
  4. Always rub your hands with hand disinfectant before putting them into the incubator/cot. When you remove your hands from the incubator/cot, you will need to apply more hand disinfectant before touching anything.

Repeat step 3 when you have touched an object or yourself, e.g. your face or hair. Repeat steps 2 and 3 when you have visible dirt on your hands/forearms or e.g. changed the baby's diaper.

Find out more in our hygiene guide.

Parental participation

We work according to NIDCAP (Newborn Individualized Developmental Care and Assessment Program), which means that nursing is family centred, it focuses on both the baby and the family. Care is adapted to each baby's individual level of development and the family is involved in the baby's care from the start.

You are the most important people in your baby's life and it is natural that you should participate as much as you can in your baby's care. When your baby is being cared for in an intensive care room, it is important that you tell the staff when you intend to leave your baby and what time you will be returning. Then you and the staff can set up a plan for the day. This usually works well, but sometimes the baby decides that it wants to turn over or it needs to have its nappy changed, etc., earlier than you had planned.

As parents, it is important that you have the stamina to cope. Remember to eat a balanced diet and try to find time to rest. When you stay with your baby in a family room, it is important that you tell the staff if you need to leave your baby alone in the room.

We want you to feel that your baby is in safe hands while being cared for by us. You can ask us anything. We consider every question important.


Being a parent isnt always easy. Being a parent of a newly born baby in need of specialised care can be even more challenging. We want to make sure you have the support you need.

There is a counsellor at the ward whom you can talk to if you feel you need support. It can be good to talk to someone who is not directly involved in the care of your baby. The counsellor can also help you with information about parental benefits, sick leave and answer any questions you may have. Sometimes older siblings and other relatives may benefit from talking to the counsellor.

We can also offer psychotherapeutic trauma treatment during the baby's first year of life – even after the baby has been discharged from hospital. Even if you may not feel you need this, we highly recommend seeking support. As even after you have come home, there can be alot to process.

You can also talk to the staff at the hospital chapel. They are always available if you want to talk. You can get in touch with them via the staff on the ward or by phone: 08-123 740 73. If you want your baby to be baptised while it is on the ward, the hospital chapel can help you with that.

The hospital chapel can also help you get in touch with representatives of other congregations and beliefs.

Near the main entrance on Eugeniavägen 3, there is a silent room for quiet contemplation (D3: 58), which is open 24 hours a day.

Visiting the Neonatal Ward

Siblings, close relatives or other people who are important to your family are welcome to visit the baby following consultation with the staff on duty. An assessment is made based on the baby's needs for quiet and rest, and the activities in the ward.

The number of people, besides the parents, should be limited to two people per visit. The length of the visit will be determined in consultation with the staff on duty. Children, other than siblings, are not allowed to visit sick/premature babies.

The baby's susceptibility to infection means that it is very important that the people who want to visit the baby have no signs of ongoing infection, such as fever, sore throat, nasal congestion, coughing, etc. Always consult the nurse on duty to ask when it is possible for your relatives to come and visit.

Feel free to take photos of or film your baby and show your baby's diary to your relatives. If your baby has siblings at home, perhaps they would like to draw a picture and/or send something for their new little sibling to display in its room.

As parents, if you have relatives visiting the ward, we encourage you to use the parents' room, which is located outside the entrance to the ward. There is a fridge and microwave in the parents' room.

Please remember to tidy up after you so the room is clean and tidy when other visitors want to use it.

How to find us

Neonatal Ward Solna
Karolinska Universitetssjukhuset Solna
Eugeniavägen 23, 8th Floor (C8:33)

Public transport

  • The bus stop closest to the new hospital building is called "Karolinska sjukhuset Eugeniavägen" and is located on Solnavägen.
  • The bus stop closest to the old hospital entrance is called "Karolinska sjukhuset norra".
  • The Underground: the closest Underground station is St. Eriksplan, use the Torsgatan exit, from there you can take the No. 3, 6, 67 or 77 bus.
  • The commuter train: the closest station is "Stockholm Odenplan" from there you can take the No. 507 bus (to Västra Skogen), the No. 67 bus (to Frösundavik), the No. 6 bus (to Karolinska Institutet)


There is a parking garage which can be accessed via an entrance on Eugeniavägen 23, just next to the main entrance of the hospital. There is also a larger parking garage on Framstegsgatan 9, at the back of the hospital. Outdoor parking for visitors is also available in several locations within the hospital area. At certain times of the day, there is a shortage of parking spaces, then it may be easier to use public transport.